THE FIVE BEST PRACTICES

Crystallizing 50 years of experience

Drawing on our work with thousands of customers over more than 50 years, Iron Mountain has developed a set of time-tested best practices for Compliant Records Management.

1. Retention:  What do you keep and for how long?

A Records Retention Schedule – specifying what documents need to be retained for business and regulatory reasons – is the basis of an effective records management strategy. Our experts help you develop a legally credible program based on sound legal research. More>

2. Policies and Procedures: Do your people know who, what and how?

Iron Mountain works with you to spell out records management policies, including roles, responsibilities and procedures. And we help ensure policies and procedures are communicated clearly and consistently across your organization. More>

3. Index and Access: Can you find what you need?

The value of your CRM investment hinges on your ability to quickly retrieve information for business, litigation and compliance purposes. Our proprietary systems, including IMConnect, allow you to retrieve the information you need quickly and accurately, thus reducing risks and costs for fines, litigation and discovery. More>

4. Disposal: Are you closing the loop?

Often overlooked, records disposal is a vital element of your CRM program. Timely, consistent disposal “closes the loop” of compliance while also reducing storage costs and legal exposure. Iron Mountain helps you establish sound practices in keeping with your Records Retention Schedule. More>

5. Audit and Accountability:  Can you prove your commitment?

Iron Mountain helps you establish mechanisms – such as senior-level sponsorship – to ensure there is accountability for records management throughout the organization. Records management is integrated with your internal audit process. More>