Hurricane Ike - Status Update October 2, 2008, 8 am.

• Houston, Texas  
• Louisville, Kentucky  
• Cincinnati, Dayton, and Columbus, Ohio  

For Houston Customers:

All Iron Mountain services in Houston have been restored and are in full operation.

We thank the customers in Houston for their patience as we worked through our business recovery process.

Status by Service:

Data Protection, Shred Operations and HIS Services: Fully operational

Records Management Services: Partially operational. We expect to be fully operational for Records Management services during the week of Sept. 22nd pending complete power restoration.

If you need to contact the Iron Mountain 24-hour Customer Response team please use these numbers:
1-800-934-FILE or Fax: 1-800-934-5348.

The local Customer Service phone/fax lines are also in service for customer support.

For Louisville Customers:

The Iron Mountain operations in Louisville restored services on Wednesday September 17th, and power has been restored to all facilities.

Status by Service:

• Data Protection Services: Fully operational.
• Records Management Services: Fully operational

If you need to contact the Iron Mountain 24-hour Customer Response team please use these numbers:
1-800-934-FILE or Fax: 1-800-934-5348.

The local Customer Service phone/fax lines are also in service for customer support.

For Cincinnati, Dayton, and Columbus Customers:

The Iron Mountain operations in Ohio restored services on Wednesday September 17th, and power has been restored to all facilities

Status by Service:

• Data Protection Services:  Fully operational.
• Records Management Services: Fully operational.
  

Columbus- All locations are fully operational.

If you need to contact the Iron Mountain 24-hour Customer Response team please use these numbers:
1-800-934-FILE or Fax: 1-800-934-5348.

The local Customer Service phone/fax lines are also in service for customer support.